The eKYC / FICA service was built for customers’ identity verification (known as ‘know your customer’ or ‘KYC). This online paperless compliance procedure helps businesses to reduce fraud, automate FICA process and improve user experience. KYC has been automated through the integration with the third-party registered providers and its databases where all customers details are stored (Government IDs, addresses, billing information, etc.).
The main features are:
- automated and paperless KYC process;
- seamless customer experience;
- support multiple methods of e-KYC procedure (instant verification for quick customer identity check and advanced verification for more complex cases).